Fulfillment & Return
If you are not fully satisfied with your purchase you may return it in its original condition, with the original receipt within 4 days of receiving the package. To cancel or change an order you must contact email@example.com within 12 hours of placing the order.
For any problems or concerns with the merchandise, notice must be given to firstname.lastname@example.org within 2 days of receiving. All customers should receive tracking details upon dispatch and are expected to monitor tracking progress for any delivery exceptions. Orders usually take up to 3-8 weeks to be received.
If buying through the custom tapestry selection, know that you are not buying a tapestry, you are selecting the print the garment will be made into. Tapestries usually take 1-2 weeks for us to receive them. 2 weeks for construction and shipping. Additionally another 2-4 weeks for the postage. You will receive a tracking number as soon as your package is out in transit. Time to revive a custom can range anywhere from 3-8 weeks.